eSIM is an important new technology that makes it more convenient to activate cellular plans on your iPhone. You can read more about What is eSIM? at this link.

There are two methods to activate an eSIM profile on your iPhone, QR Code or Manual. We recommend using the QR Code method, as it is the easiest way to activate your eSIM profile.

5G is the latest generation of cellular connectivity. 5G is significantly faster than 4G LTE, and is expected to be the standard for cellular connectivity for the next decade. In this article we will be showing you how to enable 5G connectivity on your iPhone.

First, verify that your iPhone is 5G compatible. 5G is available iPhone 12 models and later.

It is critical to always keep your iPhone software up to date. Apple regularly releases software updates to fix bugs, improve performance, add new features, and provide security updates. Additionally, 3rd party developers that create apps for your iPhone also regularly release updates as well.

In this guide we will be showing you how to update your iPhone software.

We are sorry to hear that you are having trouble activating your eSIM profile. Please attempt to follow the steps below to resolve your issue.

1. Ensure your device supports eSIM. You can read more about which iPhone's support eSIM here.
2. Verify that your device is running the latest software version.
3. Make sure you are connected to a strong Wi-Fi network and can access the internet. A Wi-Fi internet connection is required to activate your eSIM profile.
4. If you are transferring your eSIM profile from another iPhone, ensure Bluetooth and Password Lock are turned on.

At Skyicom we understand how critical it is to have a fast, reliable, and stable connection to our network. However, we also recognize that connectivity issues can occur from time to time. In these cases, we are committed to doing everything we can to help you resolve your issue as quickly as possible. Read on to learn more about how you can self diagnose, troubleshoot, and resolve common connectivity issues.

Connectivity issues can lead to a variety of symptoms. Below are some of the most common symptoms you may experience:

At Skyicom, we are committed to providing transparent, secure, and accurate billing practices. We understand the importance of ensuring accurate charges are reflected on your credit card or bank statement, and are here to help if you see an unrecognized Skyicom charge.

If you see an unrecognized Skyicom charge, please follow the steps below to resolve the issue.

eSIM (or embedded SIM) is a programmatic SIM card for your cellular device. Instead of inserting a physical SIM card chip into your device, eSIM uses a software based approach to store the SIM card data directly within your device.

Just like a physical SIM card, this eSIM contains the data (including your phone number) to identify & authenticate you (as the subscriber) to the cellular network. Without a physical SIM card or eSIM, your device will be unable to connect to the cellular network.

The iPhone XS, iPhone XS Max, iPhone XR, and later models all support eSIM. Ensure that your device is running iOS 12.1 or later to take advantage of eSIM.

For 5G support using eSIM you will need an iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, or later model. Ensure that your device is running iOS 14.5 or later to use eSIM with 5G.

Ever wonder why your Skyicom device says T-Mobile as the carrier? Great question! We're glad you asked. We're here to explain why your Skyicom device says T-Mobile, and how our network works.

Cellular networks are notoriously expensive to build and maintain. These networks require licenses, towers, regulatory approval, and much more, which all increase the cost.